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Axioprax Lab

Salesforce Lead Routing & Follow-Up

An n8n and Salesforce automation that captures web leads, enriches each record with firmographic data, routes to the correct rep by territory, and triggers a personalised email sequence — all within 5 minutes of the lead submitting.

Problem

New leads sat unassigned in Salesforce for hours. No consistent follow-up sequence existed.

What we built

A webhook-to-Salesforce flow with AI enrichment, rule-based routing, and automated email sequence.

How it works

  1. 01Lead submits web form
  2. 02n8n webhook triggers enrichment
  3. 03Territory and fit score assigned
  4. 04Salesforce record created, rep alerted
  5. 05Email sequence fires automatically

Tech

Salesforcen8nOpenAIWebhooks

Result

Lab build. Lead response time reduced from hours to under 5 minutes in testing.