← All work
Axioprax Lab
Shopify Post-Purchase Automation
A complete post-purchase sequence for a Shopify store — order confirmation, shipping notification, delivery confirmation, and a timed review request — all triggered automatically from Shopify order events.
Problem
Post-purchase emails were sent manually and inconsistently. Review requests were forgotten most of the time.
What we built
An n8n workflow triggered by Shopify order status changes, handling the full post-purchase communication sequence.
How it works
- 01Shopify order event fires webhook
- 02Order confirmation sent immediately
- 03Shipping notification on fulfilment
- 04Delivery confirmed with carrier API
- 05Review request sent 4 days after delivery
Tech
Shopifyn8nKlaviyoWebhooks
Result
Lab build. Review request volume increased by 3× over manual sends in testing.